On Time encourages its users to call 911 with immediate life-threatening conditions such as cardiac or respiratory distress where the healthcare provider, physician or nurse on location believes that the patient needs immediate transport within 30 minutes.

Due to its large geographic coverage area, On Time posts its Basic Life Support and Specialty Care Transport resources strategically based on historical call volume in an attempt to predict when and where the next emergency will originate.

If the On Time Ambulance Emergency Medical Dispatch operator recognizes priority symptoms and/or condition that warrants a response that On Time is unable to provide, the caller will be notified with an option for On Time to phone the local 911 dispatch center with the information provided.

On Time Ambulance will transport any patient to their desired hospital unless there is a severe life-threatening illness or condition that requires a diversion to the closest, most appropriate hospital or emergency facility.

On Time Ambulance partners with urgent care centers, physician offices, treatment centers, and other health care institutions to provide this service. On Time ambulances rarely use emergency warning devices (emergency lights and sirens) unless transporting a critical life-threat to the closest hospital. On Time Ambulance will arrive calmly and quietly.
Yes, long distance transports are welcomed. We have gone as far as Canada with only four hours' notice. Call our Customer Care-Scheduling department to receive more information about rates and availability for your long distance transport.
As soon as the individual/ordering facility has complete trip information. We will make every attempt to provide last minute transportation, and usually same day trips can be accommodated. Trips can be scheduled up to a year in advance.
The On Time Companies are open for scheduling and service 24 hours a day, 7 days a week.
Yes, however, a Customer Care Specialist can provide more specific details for your individual transport when you schedule your trip.
For the convenience of our clients, we accept Visa, MasterCard, American Express, and Discover.
No, we will provide all the necessary equipment to make each client's transport a safe and comfortable one.
No, there will not. We understand the occasional need for family and friends to ride along with a client.
Our Customer Care agents are available 24 hours, 7 days a week to help with any questions regarding transportation. We can provide a flat rate estimate for any transport. For payment, we accept all major credit cards, cash, or check by phone, or mail. You may also pay a bill by clicking on our 'Pay Your Bill' icon located in the top right corner.
Logisticare Solutions, LLC. is the non-emergency medical transportation broker for Medicaid recipients in New Jersey. Logisticare will authorize transportation with prior notice. Healthcare providers can coordinate transportation through Logisticare.
By law; all insurance carriers must pay for emergency ambulance services; however, not all cover non-emergency service. Most private insurance will cover non-emergency ambulance service if the benefit exists in the subscriber’s plan. Healthcare providers can assist in obtaining prior authorization for such benefits. On Time participates with most healthcare insurers. Very few insurance carriers cover wheelchair or car service benefits.
Medicare Part B covers medically-necessary ambulance transportation. If a patient is bed-bound and ambulance transportation is deemed medically necessary, then a completed Physician Certification Statement will need to be completed by the healthcare provider.
On Time Ambulance SCTUs can provide emergency room level of care. SCT Registered Nurses operate under the supervision of an attending emergency room physician via written protocols and on-line medical command. SCTUs carry a wide variety of emergency medications. SCTUs carry mechanical ventilators and can operate inside and outside the scope of a paramedic, specifically transporting patients on running IVs of medications.
State regulations require Specialty Care Transport (SCT) for any inter-facility transfers where the patient has a running IV (any fluid), requires cardiac monitoring, is on a mechanical ventilator, requires advanced suctioning (via tracheostomy), or requires any level of care beyond the scope of an EMT-Basic.

On Time Ambulance will triage the call in accordance with the NJ State Emergency Medical Dispatch guide cards and talk to the caller to determine if advanced care is warranted. If On Time has an available SCT unit and the level of care is appropriate, it will be dispatched.

If ALS may be appropriate but On Time does not have an SCT unit available, the caller will be advised as such and offered an OTA BLS unit. Once on location, our BLS unit will assess and call for local MICU services if needed.
Emergency Medical Technicians (EMT) are certified by the State Department of Health at the EMT-Basic Level. The training follows the National Highway Traffic Safety Administration‘s (NHTSA) blueprint outline for this national certification. All EMTs in the country (private, municipal, 911, non-emergent, etc.) are all certified and trained to the same basic level.
To view the blueprint in detail by module, click on this link:
Below is a highlight of the some of the core basic training modules. The didactic portion of the curriculum is 110 hours. Each candidate must also complete 10 hours of practical time on an emergency ambulance as a ride-a-along.
• Lesson 1-1 Introduction to Emergency Medical Care
• Lesson 1-3 Medical/Legal and Ethical Issues
• Lesson 1-4 The Human Body
• Lesson 1-5 Baseline Vital Signs and SAMPLE History
• Lesson 1-6 Lifting and Moving Patients
• Lesson 2-1 Airway
• Lesson 3-2 Initial Assessment
• Lesson 3-3 Focused History and Physical Exam - Trauma Patients
• Lesson 3-4 Focused History and Physical Exam - Medical Patients
• Lesson 3-5 Detailed Physical Exam
• Lesson 3-6 On-Going Assessment
• Lesson 4-1 General Pharmacology
• Lesson 4-2 Respiratory Emergencies
• Lesson 4-3 Cardiovascular Emergencies
• Lesson 4-4 Diabetes/Altered Mental Status
• Lesson 4-5 Allergies
• Lesson 4-6 Poisoning/Overdose
• Lesson 4-7 Environmental Emergencies
• Lesson 4-8 Behavioral Emergencies
• Lesson 4-9 Obstetrics/Gynecology
• Lesson 5-1 Bleeding and Shock
• Lesson 5-2 Soft Tissue Injuries
• Lesson 5-3 Musculoskeletal Care
• Lesson 5-4 Injuries to the Head and Spine
• Lesson 6-1 Infants and Children
• Lesson 7-1 Ambulance Operations
There is a regulatory requirement that outlines transport nurse experience and credentials. N.J.A.C. 8:41-10.8(d). Listed below are the requirements.

In addition to the regulatory training, all of our nurses receive ten (10) hours of continuing education monthly by our medical director’s team of advanced practice educators. The training varies from oral scenarios, sim-man training and advanced airway practices. On Time’s nurses are employed staff nurses; we do not use agency nurses.

All registered nurses must have a current NJ State Nursing License, as well as the following:

1. Completed at least one year of full time nursing care performing advanced clinical skills in an acute care hospital’s critical care unit or emergency department and possesses a valid certification as either a critical care registered nurse and/or certified emergency nurse;
2. Certification in CPR and ACLS;
3. Certification in PALS or has successfully completed the Emergency Nurse Pediatric Course to the standards of the Emergency Nurses Association;
4. Additional training in endotracheal intubation and has been deemed competent by the medical director;
5. Documented completion of competencies on ALS equipment including, but not limited to:
a. Cardiac Monitor/Defibrillator;
b. External Pacemaker;
c. IV Pump;
d. Ventilator;
e. Intra-aortic balloon pump;
f. Specialized respirators;
g. Incubators
• Cardiac Monitor/Defibrillator (Zoll X-Series Monitor/Defibrillator)
o Transcutaneous Pacer
o Cardioversion (Sync’d and Unsync’d)
o Bi-Phasic Defibrillation
o 12-Lead capability (with fax transmission to receiving healthcare facility)
o NiBP monitoring
o End-Tidal CO2 with capnometry and waveform monitoring
o Pulse Oximetry
o Invasive Line monitoring (two channels)
o Temperature monitoring (three routes)
• Mechanical Ventilator (Care Fusion’s Revel-based on LTV platform)
o Intubated patients or NPPV
o Breath Modes: Assist-Control, SIMV, CPAP+PS
o Breath Types: Volume, Pressure, PRVC
o Internal PEEP
o Pediatric patients as small as 5KG
o Designed for transport
• IV Infusion Pump (Care Fusion’s Alaris MedSystem III)
o Three Independent Infusion channels
o Intravenous, intra-arterial, epidural, and subcutaneous applications
o Dose rate calculation, single-page programming, selectable drug library and drug titration in either dose or volumetric delivery
• Dopplar Listening Device (Nicolet Pocket-Dop II Doppler)
o Obstetrical probe
o Vascular probe

All ACLS drugs


Business Hours

Open 24 Hours/7 Days A Week

Who We Are

On Time Ambulance provides quality medical transportation services for stretcher, wheelchair bound, and ambulatory patients. Our primary goal is providing prompt and courteous service while ensuring each patient’s comfort and safety.

  • Superior customer service
  • A positive customer experience
  • Constant improvement of our services

Employee Spotlight: EMT Tanner Coles

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